Insurance FAQs

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	Will my insurance cover my windshield replacement?
	Auto glass coverage is listed under the comprehensive portion of your auto policy. If you have comprehensive coverage, your auto glass loss would be covered. It should be noted that if you have a deductible, and are not in a waiver state you would be subject to that deductible. Learn more about your state's auto glass coverage rules in our Local Auto Glass Resources section.

	Will insurance cover a windshield repair?
	The majority of insurance companies will cover a windshield repair and often waive the deductible, if required. We will be happy to confirm the level of coverage you have with your insurance company for windshield repair.

	Will I have to pay a deductible?
	You may have to pay a deductible if you opted for a deductible on your comprehensive coverage. Paying a deductible is not the same as not having auto glass coverage.

	What if my deductible is the same or more than the auto glass service?
	TeleGlass member shops offer multiple payment options for auto glass service including cash, checks, Visa, MasterCard, Discover and American Express.

	Does TeleGlass work with all insurance companies and agents?
	Yes, we work with all insurance companies.

	Does TeleGlass handle claims and paperwork?
	Yes, TeleGlass and our member auto glass shops will handle all the processes and paperwork associated with your auto glass repair or auto glass replacement claim. You don’t have to worry about a thing.

	Will checking on my deductible or inquiring about an auto glass claim raise my insurance rates?
	Asking your insurance provider about your policy coverage and deductibles is not considered a claim. Your insurance company's customer service department would be happy to help you understand your policy.

	Will my insurance cover a windshield repair repair even if I have a deductible?
	Most insurance companies do waive your deductible on a windshield repair. It is more cost effective, and helps insurance companies keep premiums lower. It should be noted that although most insurance companies do waived deductibles for windshield repairs, it is not mandatory. Check with your insurance carrier to determine your coverage for a windshield repair.

	Will filing an auto glass claim affect my insurance premium?
	Typically an auto glass claim will not affect your premium unless you have excessive auto glass claims. To make the ultimate determination, check with your insurance company to make sure it will not impact your premium.

	What if I only have liability coverage?
	Because liability insurance only provides coverage for damages to others (persons / vehicles) a windshield or any other auto glass services are not covered under your liability policy. Auto glass coverage is listed under the optional comprehensive coverage.