Ever since we started this blog I have talked about the windshield stalkers out there and have tried to inform consumers of their practices and to take action to prevent these stalkers from forcing them into filing a claim. Turns out at TeleGlass we are ahead of the curve.
Recently the National Insurance Crime Bureau has caught on and teamed up with our competition to run several short commercials in an effort to inform consumer’s of this practice. I’m not bitter or anything that they teamed up with our competition, just saying, I was talking about this over a year ago…
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Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Creepy Windshield Stalker,
Insurance,
Windshield,
windshield repair,
Windshield stalker
Your car doors are locked, the car seat is installed properly, you and your children are seat belted, you’re driving with your hands at the recommended 10 and 2 positions on the steering wheel, and your mirrors are adjusted. You smile at the baby in the back and get rolling. A short while into your 2 drive, a rogue piece of metal nicks your windshield. You check your mirrors for nearby cars and pull over to the right and stop at a safe spot on the highway. You’ve done everything right.
The same attention and care and you take in driving, TeleGlass takes in its customers and services. Keep TeleGlass in your phone contacts along with the rest of your emergency numbers. Call us from the nearest rest or donut shop, wherever you are, and we’ll send one of our skilled technicians to restore the integrity of your auto glass. The nick in your auto glass will be injected with a resin-based bonding agent to stop the windshield from further cracking and damage. You will be back on the road in no time!
1-888-479-9590

Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Auto Glass,
Auto Glass Repair,
Auto Glass Replacement,
Safety,
TeleGlass,
Windshield Cracks,
windshield repair
Volvo has advanced its auto-break function, available in certain 2009-10 models to include sensors that will trigger an automatic stop for pedestrians. Referred to as the “City Safe” system, laser technology stops the car at speeds of up to 22 MPH. Like any technology, however, there is room for error; sometimes the car does not sense the obstacle, human or inanimate, plowing into it. While the technology is useful, it also may encourage lackadaisical driving (or even texting-while-driving), because the driver might think paying attention isn’t as important, especially in slow, stop and go “city traffic.”
When the technology fails, any number of obstacles can break the car’s windshield. Bicyclists, pedestrians and stationary objects will not always illicit an auto-break, and might damage auto glass. Whatever the cause, auto glass should be repaired as soon as possible. TeleGlass will fix your old or damaged auto glass anytime, anywhere.

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Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
Auto Glass,
pedestrian protection,
windshield repair
When it gets cold outside, it’s time to start thinking about your windshield. Windshields are durable for the most part; however, if you already have a hairline crack in the auto glass, it could spread in the cold, turning into a major crack. The last thing you want to deal with is full replacement glass. Finding a quality windshield de-icer can eliminate any potential problems with windshield replacement during the winter months.
A de-icer is a spray that helps melt ice, snow and slush. It will not dissolve every single piece of ice, yet it will make your windshield easier to clean or scrape. A quality de-icer will not smear or smudge automobile glass, nor will the contents freeze or cause lessened visibility. To properly use a de-icer, first turn on your car’s engine. Then keep the defroster fan at a low level while the heat is on high to ensure that the glass does not crack, causing you an auto glass repair. Next spray the de-icer fluid on the windshield. Many car owners actually make their own de-cing formula such as one part water to one part vinegar. Use a scraper in a downward motion and remove snow or ice. The de-icer should make the job much easier.
Believe or not, there are also de-icers for car locks. They are very cheap, around $2 or so, and very small, about the size of a larger cigarette lighter. In fact, keychain de-icers can be bought at the local mall or a dealership. Lock de-icers are becoming fancier now, combing the de-icer, keychain and flashlight all in one for under $10.
If the winter weather does get to your windshield and you find yourself in need of a glass repair, don’t hesitate to contact us at TeleGlass.com . We have the highest quality technicians for your windshield repair. You can set up an appointment at one of our convenient locations or our mobile technicians are more than happy to perform the service in your driveway.

Read more from
Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
Auto Glass Repair,
Auto Glass Replacement,
Windshield De-icer,
windshield repair
It’s getting colder at TeleGlass headquarters as we start to approach the heart of winter. We consulted our crystal ball (made out of recycled auto glass) to see what type of winter we were in store for. In the northeast up by Boston it has not been very cold until this past week and there has been some rain but very little snow until recently. At TeleGlass.com we are predicting a moderate winter, not too cold and not too warm. Nevertheless we should all be prepared for winter weather with plenty of windshield washer fluid and good working set of wipers, and of course a windshield scraper that’s in good condition. Here is the TeleGlass Top Five (search terms pulled from teleglass.com)
1. Glare with windshield off Honda accord – This is an interesting search and raises the question “Do certain types of windshields create more glare than others?” Or is glare more likely caused by the position of the sun at certain times during the day and during the year. A replacement windshield should not produce more glare than an original windshield yet there is a possibility that there may be glare if the windshield has been incorrectly installed. The glare more than likely is due to bright sun or reflections off snow or wet conditions.
2. DIY network car windshield repair – We advise against repairing your windshield yourself. Your windshield should be repaired by a trained auto glass professional from a certified company such as TeleGlass.com.
3. Heated windshield car blanket – We are asking the experts deep within the halls of TeleGlass.com – is there such a thing as heated winter windshield covers? We know of windshield covers that can be used in summer or winter or heated blankets that can be used inside the vehicle, but we have yet to find a heated windshield blanket or cover that can be used to melt ice or snow in the winter. Not sure who is searching for this, but we certainly have not found it!
4. Art made from broken windshield glass – We haven’t found too much of this ourselves, but we think it would look great hear at HQ!
5. Break windshield with Golf Club – We won’t jump on the bandwagon and make salacious comments about this unfortunate situation that has been in the news since a certain Tiger crashed his SUV and his auto glass was broken with a Golf club. If he needs it repaired then TeleGlass is happy to help.

Read more from
Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
broken windshields,
golf clubs,
Recycled Auto Glass,
windshield repair
We recently heard a story from a very upset insurance customer of ours stating that a car wash in Colorado is telling people that the state of Colorado provides free windshield chip repairs. Sound maybe too good to be true? Sound a little fishy? Well it is!
This is a case of a creepy windshield repair stalker. We’ve blogged about the creepy windshield stalkers out there, and now we want to make everyone aware of the latest windshield repair (cough) “sales technique” going on.
If you read our blog you have seen how much we talk about safety and quality. You’ve read about how to research the integrity of the service people who fix windshields, and this is another case where we need to warn everyone to be extra careful.
That doesn’t mean that the customers of this glass company car wash might not end up having a windshield repair with no out of pocket costs. It’s possible, but it’s still not free. Your insurance company pays. You might say to yourself, “I pay the premiums, so I deserve a windshield repair!” No argument here! Where you do need to be careful is in the selection of who does the windshield repair. A creepy windshield stalker might charge your insurance company more than a reputable provider does. If that happens, the insurance company adds it to their data base of claims. When it comes time to reassess their rates, they look at all the claims they pay. If they are paying more than they have to, so will their customers. They have these super smart geeky math types who work there called “actuaries,” and it is the actuaries’ job to make sure that the rates the company charges will pay for all the claims. In the end – it’s the policy holder who pays. Every time.
Remember folks, nothing is free. If it sounds too good to be true, it probably is. If you want a quality windshield repair, do not use one of the fly by night companies that promise you something free. Use a quality provider and let TeleGlass help you book that repair with confidence you can trust.

Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Creepy Windshield Stalker,
windshield repair