Your car doors are locked, the car seat is installed properly, you and your children are seat belted, you’re driving with your hands at the recommended 10 and 2 positions on the steering wheel, and your mirrors are adjusted. You smile at the baby in the back and get rolling. A short while into your 2 drive, a rogue piece of metal nicks your windshield. You check your mirrors for nearby cars and pull over to the right and stop at a safe spot on the highway. You’ve done everything right.
The same attention and care and you take in driving, TeleGlass takes in its customers and services. Keep TeleGlass in your phone contacts along with the rest of your emergency numbers. Call us from the nearest rest or donut shop, wherever you are, and we’ll send one of our skilled technicians to restore the integrity of your auto glass. The nick in your auto glass will be injected with a resin-based bonding agent to stop the windshield from further cracking and damage. You will be back on the road in no time!
1-888-479-9590
Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Auto Glass,
Auto Glass Repair,
Auto Glass Replacement,
Safety,
TeleGlass,
Windshield Cracks,
windshield repair
Saturday was the day. After months of preparations, a pretty hefty remodel, and a thousand details that had to be carefully planned and executed, the auto glass experts at TeleGlass moved to their new home in Bulrington, Massachusetts.
Here’s a photo showing how busy the team was. Or maybe just how steady Rachel is when she takes pictures?
Here’s Joe, our computer and information technology expert. It’s been about 15 days since he’s had a day off. Joe, thanks so much for all your efforts to get us up and running!
I’m the guy with his back to the camera in the dark blue shirt. In this shot, I’m explaining to some of the crew how to assemble everything so we can get back to work as soon as possible.
(Left to Right) Sharon, Sandy, and Mark spent a long day getting everything unpacked and ready to go.
Even with everything going on, the Web site stayed up, keeping the best auto glass experience available on TeleGlass.com.
Read more from
James Lee.
In 2009 he joined
TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an
amateur photographer. Find him on Twitter @
jronaldlee.
Tagged as:
Moving Day,
TeleGlass
We have all been in the stressful situation when a giant boulder slams into the windshield placing a giant crack at the point of impact and we panic. It’s a lot to think about, and that’s why we created TeleGlass.com. We want to help people get a quality installation done in a timely manner, one you can feel confortable and safe about.
Your autoglass breaks. You search for auto glass or windshield replacement and you find TeleGlass.com. What do you do then? How does this thing work? Lets go over step by step how this works so you have some peace of mind and know that everything will be taken care of. It’s all very simple, only a few easy steps and you are done.
[click to continue…]
Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Local Service,
Member Shop,
TeleGlass
Ready to walk: Maggie, Manoli, Linda, Jenn, Lori, Alaine, & Kim
Follow up from the Walk Against Hunger post last week: All told, the walk could be considered nothing less than a success. Over 45,000 walkers converged on the streets of Boston, Cambridge, Newton, and Braintree to complete a 20 mile trek in a battle against hunger.
Can you spot the TeleGlass employee?
Manoli – thanks for giving back to the community we serve. We’re proud to have you as part of the team!
We’re looking forward to the next charity walk, which a couple more team members will be joining. Mark, Rachel, and Manoli will all be participating. Look for information about that event here on Seeing Clearly in the coming days.
Read more from
James Lee.
In 2009 he joined
TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an
amateur photographer. Find him on Twitter @
jronaldlee.
Tagged as:
TeleGlass,
Walk for Hunger
You may have noticed on our home page on the bottom left a picture of our auto glass call center. We lovingly refer to it as Mission Control. I wanted to take a few minutes to tell you about the call center where we process all of your auto glass repair, and auto glass replacement jobs. To start, yes, this is where we actually work, it is not a stock photo, see me? Well, I am a little far away, but that’s me.
[click to continue…]
Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Customer Service,
Mission Control,
TeleGlass
“You know the difference between you and me? I make this look good.”
J’s line to K after suiting up in Men in Black. Has it been 12 years already?
What does that have to do with auto glass? [click to continue…]
Read more from
James Lee.
In 2009 he joined
TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an
amateur photographer. Find him on Twitter @
jronaldlee.
Tagged as:
Customer Service,
Men In Black,
TeleGlass
Electric Insurance issued a press release on Tuesday highlighting their relationship with TeleGlass… just a bit more evidence of how well we work with insurance companies. You can find the release on Marketwire, or read it in its entirety here. [click to continue…]
Read more from
James Lee.
In 2009 he joined
TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an
amateur photographer. Find him on Twitter @
jronaldlee.
Tagged as:
Auto Glass,
Electric,
Insurance,
Repair,
TeleGlass
Welcome to Seeing Clearly, the auto glass blog.
The team at TeleGlass is excited to enter the blogosphere. We have a lot to share about the auto glass business. We’re passionate about autoglass, whether you need a windshield repair or replacement, or any other piece of glass on your vehicle. TeleGlass helps customers all over the country with their auto glass repair needs. Now we get to take some of that expertise and share it on the Web, as well.
Stay tuned… we’re just getting started.
Read more from
Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
Blog,
Introduction,
Seeing Clearly,
TeleGlass
