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Insurance

In this week’s Ask TeleGlass, Barb Anderson asks TeleGlass:

I was under the impression that Connecticut was one of the states that had the state mandated deductible waiver for auto glass claims. In checking your site however, it indicated that this is apparently not the case. Did this change recently and if so, please advise when. Thanks so much.”

Well Barb, that is a great question. We have heard that question many times, typically from consumers who live in a state where “Full Glass Coverage” is a commonly added coverage.

In the state of Connecticut, there are no state mandated waivers of deductibles for auto glass. Connecticut does however have something they call “Full Glass Coverage,” which is an additional coverage that can be purchased by the consumer. Many consumers are unaware they are paying an additional premium for the full glass coverage as the agents tend to write in the additional premium automatically as it is benefit to their consumers. Typically we have seen that the additional premium is something that 99% of consumers we work with have signed up for.

If you live the state of Connecticut and drive a car, chances are that you will crack or a chip in the windshield, and that you will need to get a windshield replacement or a windshield repair. If you do not have “Full Glass Coverage,” sign up for that coverage and save yourself a few bucks!

For more information, please go to the Connecticut Insurance Departments Consumer Page.

Thanks for the question Barb, and if you need to use that coverage on a broken windshield, keep us in mind and we will help you find a qualified auto glass company in your area.

Auto Glass Expert Read more from Rachel Letourneau. System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.

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Eliza Adams Gorge, New HampshireAhh, the Granite State. First of the 13 colonies to declare independence from Mother England, New Hampshire is also home to the first U.S. astronaut Alan Bartlett Shepard Jr., who hails from East Derry. Your favorite auto glass blogger, yours truly, also calls New Hampshire home.

When you’re not wondering what the state flower is (the purple lilac), or need to know the state bird (the purple finch), you could probably find a better source. If, however, you’re looking for some general information about auto insurance and how it applies to your vehicle’s glass, Rachel put together some very nice insurance resource pages for our guests here at Seeing Clearly. Being a resident of the White Mountain State, I thought it appropriate to showcase her New Hampshire page first. 

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Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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Who Dunnit?Chances are if you own a car and have ever driven it, you have seen little rocks hit and crack your windshield. Typically, the normal case of events goes something like this. The rocks bounce along the road, breaking windshields at will. You schedule an appointment with a glass company, maybe file a claim, pay your deductible if you have one, and drive away with a new windshield. But what about when you are certain, 100% certain, that the rock came off of a construction vehicle, or someone else’s car, and cracked your vehicle, who is to blame then? Can you claim it against the other person’s policy? Will it be covered?

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Auto Glass Expert Read more from Rachel Letourneau. System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.

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Electric InsuranceElectric Insurance issued a press release on Tuesday highlighting their relationship with TeleGlass… just a bit more evidence of how well we work with insurance companies. You can find the release on Marketwire, or read it in its entirety here. [click to continue…]

Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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