The New Light Missionary Baptist Church needed some new glass for their 1986 Ford Econoline church van. TeleGlass helps the church’s insurance company with their glass claims, so when this claim was set up, we helped with the arrangements.
According to the best data I could find, less than 19% of the vehicles sold in 1986 are still on the road. Thinking back to my youth group days, I cannot help but wonder if the church vans of the world last longer than average, or if they suffer at the hands of the youth…
Either way, the glass shop called because they couldn’t find the glass they needed to make the repair. It turns out that not only are fewer than one in five vehicles from 1986 still running, but for that Econoline, most of the back glass is stationary. The Church’s van has windows that can be opened and closed on its rear doors. Long story short, the glass shop didn’t think they could do the job.
Rachel didn’t think that was going to work out very well, so she made some calls. She managed to get her hands on the glass they needed and shipped ‘em out, keeping the trusty Ford van in service, maybe for another 23 years?
Good job, Rachel!
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
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