At TeleGlass we are asked every day if a customer has coverage or not. Most people have no idea where their coverage for auto glass is, or how any of it works. Since it is so confusing, I am going to put my insurance adjuster hat (yes, I am a licensed property & casualty adjuster) on and lay it out for everyone.
First things first. Your auto glass coverage is bundled into your comprehensive insurance coverage. Comprehensive coverage is coverage for your auto that covers damage NOT caused by a collision. Comprehensive coverage covers a host of different things, such as auto glass, fire, theft, vandalism, damage from animals, damage from flying objects and weather (storm) related damage.
With comprehensive coverage you have a deductible, just like you have a deductible with your collision coverage. The deductible is your portion to pay when it comes time to pay for the claim. For Example, let’s assume you have a $250 deductible and need a windshield replacement. For this example we can say a windshield replacement will cost $400. The amount billed to the insurance company would be $400 (windshield) – $250 (deductible) for a total of $150 billed to the insurance company.
[click to continue…]

Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Auto Glass,
Auto Glass Insurance,
Insurance,
windshield replacement
Recently TeleGlass was asked “Is auto glass from a junk yard was just as good as a new piece of glass?” This customer had no auto glass coverage from his insurance company and wanted to know if he could go the easy route and save a few dollars by using a piece of glass that he got from a junk yard.
At TeleGlass we always recommend using new parts from a quality auto glass provider. Glass from a junk yard can have a host of issues. For a windshield, often times a customer will go to remove a windshield from a junked car and it will break, or the glass isn’t cleaned and prepared properly as it has sat for some time. For a door glass, or other car window, the glass is often banged up and doesn’t fit properly.
TG and Gomez are a ninja and a sock monkey, so they don’t know any better, but we do at TeleGlass.

[click to continue…]

Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Auto Glass,
Junk Yard Glass,
Windshield
At TeleGlass we often get asked questions about recycling windshields, what could you do with an old windshield, why does it end up in a landfill, etc. Who knew the best answer would come from one of our very own auto glass partners? JN Phillips Auto Glass, our autoglass partner in Massachusetts, Rhode Island and Connecticut has some remarkable news. They have made a commitment to recycle 100% of the windshields their company replaces.
According to JN Phillips, in the auto glass industry, there is an estimated 600 million pounds of auto glass replaced each year, with almost all of that waste ending up in a local landfill. JN Phillips Auto Glass estimates they will be able to save 5 million pounds of waste from entering a landfill each year.
One might ask, what would you do with the recycled parts of a windshield? The recycled auto glass parts will be broken down and separated, then shipped off to be turned into adhesives, fiberglass insulation and concrete.
So, next time you get a broken windshield, if you go with TeleGlass for your auto glass replacement in New England, your old windshield could end up keeping your next house stable, warm, and I guess sticky!

Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Auto Glass,
Auto Glass Recycling,
Windshield,
Windshield Recycling,
windshield replacement
Your car doors are locked, the car seat is installed properly, you and your children are seat belted, you’re driving with your hands at the recommended 10 and 2 positions on the steering wheel, and your mirrors are adjusted. You smile at the baby in the back and get rolling. A short while into your 2 drive, a rogue piece of metal nicks your windshield. You check your mirrors for nearby cars and pull over to the right and stop at a safe spot on the highway. You’ve done everything right.
The same attention and care and you take in driving, TeleGlass takes in its customers and services. Keep TeleGlass in your phone contacts along with the rest of your emergency numbers. Call us from the nearest rest or donut shop, wherever you are, and we’ll send one of our skilled technicians to restore the integrity of your auto glass. The nick in your auto glass will be injected with a resin-based bonding agent to stop the windshield from further cracking and damage. You will be back on the road in no time!
1-888-479-9590

Read more from
Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter:
@rachelcrocker.
Tagged as:
Auto Glass,
Auto Glass Repair,
Auto Glass Replacement,
Safety,
TeleGlass,
Windshield Cracks,
windshield repair
TeleGlass follows all motor vehicle safety regulations and takes extra precautions to ensure its glass is installed using the most fail-safe techniques. Here are a details according to this year’s Motor Vehicle Safety Act: car manufacturers must:
- Mitigate unintended acceleration in passenger motor vehicles (excluding motorcycles, trailers, or low speed vehicles) through a brake override system
- Require that at least one redundant mechanism be built into accelerator control systems, including electronic throttle control systems, to maintain vehicle control in the event of accelerator control system failures
- Prevent potential obstruction of pedal movement by establishing minimum clearances for passenger motor vehicle foot pedals
- Require electronic systems in passenger motor vehicles to meet minimum performance standards
- Establish standards for the operation of passenger motor vehicles equipped with push-button ignition systems, particularly in emergency situations when the vehicle is in motion
- Improve the recognition of the gear selector positions for drivers, including the conspicuity of the neutral position.
Imagine what it was like back at the turn of the 20th century when cars didn’t have glass, but were exposed to the elements with you in them. While great advances in auto glass technology have been recorded and TeleGlass uses the best glass for your delivery and replacement, we recognize that change is sometimes necessary, especially when considering safety. We are always looking for the most innovative glass manufacturers to supply our glass, so that if something dents, cracks, or smashes your windshield or auto glass, we can replace it with something better, stronger, and safer. Contact TeleGlass for any and all of your automobile glass repair needs today.

Read more from
Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
Tagged as:
Auto Glass,
Motor Vehicle Safety Act
Whether you have a garage, a driveway, or park your car on the street, objects sometimes “fall out of the sky.” If your garage light-fixture falls onto and cracks your laminated glass windshield, your roommate’s truck door slams into your compact car’s door window, or a maniac throws a beer bottle at your back tempered glass window while speeding down your neighborhood road, you can call TeleGlass for trusted, fast service.
TeleGlass has the auto glass you need and is prepared at all times to help you when you need quick and professional service, and fine quality glass. No matter how the cookie crumbles (or glass), our auto glass is built to protect the driver and passengers if it should break. Laminated glass will crack under extreme pressure so when you’re driving down highway out West, falling rocks threatening each bend, you’re as safe as possible behind it. It will not shatter except under extreme impact. Tempered glass is not as strong as windshield laminated glass because the position of the side and back windows poses a lesser risk. It is, however, designed to break into small cube-like chunks that aren’t jagged or very sharp.
No matter what objects are mysteriously flying at your car, be prepared with high quality auto glass from TeleGlass, and ask for one of our trained service persons takes care of all your questions and to replace your auto glass.
Photo Credit: “UFO looking for the winners…” Copyright Gilberto Santa Rosa.

Read more from
Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
Auto Glass,
UFO's
Volvo has advanced its auto-break function, available in certain 2009-10 models to include sensors that will trigger an automatic stop for pedestrians. Referred to as the “City Safe” system, laser technology stops the car at speeds of up to 22 MPH. Like any technology, however, there is room for error; sometimes the car does not sense the obstacle, human or inanimate, plowing into it. While the technology is useful, it also may encourage lackadaisical driving (or even texting-while-driving), because the driver might think paying attention isn’t as important, especially in slow, stop and go “city traffic.”
When the technology fails, any number of obstacles can break the car’s windshield. Bicyclists, pedestrians and stationary objects will not always illicit an auto-break, and might damage auto glass. Whatever the cause, auto glass should be repaired as soon as possible. TeleGlass will fix your old or damaged auto glass anytime, anywhere.

Read more from
Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
Auto Glass,
pedestrian protection,
windshield repair
The Greater Boston Area has been hit by 2 “100 year floods” in the last month. The latest storm, Saturday, July 10, dumped almost 4 inches of rain in under 90 minutes. In Somerville (near Boston) a driver was trapped in a tunnel just around the corner from her house, this much rain results in the kind of apocalyptic-looking flood that swallows cars, cows, and anything else in its way. We’re just not used to seeing this type of flash flooding this close to Boston.
Driving a car through a “road-river” can be extremely damaging to your car. It’s also very dangerous, and should be avoided at all costs. If you cannot find a safe place to park your car, be mindful of rushing rocks, tree limbs, and other hazardous objects that can crack your auto glass, and potentially impair your visibility.
Existing damage, and the damage your auto glass could sustain from a flash-flood, should be fixed immediately, as weather stops for no one.
If we have another flood this summer, we can hope the city is well equipped to deal with it, but if you’re on the road, heading over a hill into a water pit that was minutes earlier an intersection, street or driveway, best be prepared with a well-tuned car and safe, strong auto glass. If your auto glass damaged and you need an auto glass replacement is the consequence of stormy weather, please contact TeleGlass today.
Source Somerville News

Read more from
Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
Tagged as:
Auto Glass,
Auto Glass Replacement,
flash floods
There are many unexpected hazards that can befall your auto glass such a stone in the road or a flying obstacle in your path or a random accident. We are warning our TeleGlass winter travelers that if they head up to the north country they need to be careful for deer and moose. In very cold places such as the Northern US and Canada, deer on the roads are a major hazard. Not only are they are hazard in warm weather, but cold weather is even worse because the deer are trying to find a warm place. Often times they end up on the blacktop of roads where the heat is trapped or other odd places a driver is not expecting.
For windshields and auto glass, this is not a good thing. As cute as deer are, once they crash through your windshield, the cuteness has officially subsided. Deer accidents are no laughing matter. They can cause serious injury, even death, or a costly auto glass repair, or even full replacement glass. Skiers, snowboarders, snowmobilers or anyone who drives to the mountains to take part in winter activities should be especially aware of deer. Do not drive fast through heavily wooded areas, especially on icy or partly icy roads. Keep an eye on the woods because deer will pop out at any second. Many times, these animals will run out in the road for no reason at all.
Another problem in very cold climates is moose. Not the most intelligent animals, moose actually walk through house windows and glass doors, not realizing that there is something there. The moose goes crazy, thrashing around the house, destroying everything and possibly injuring or killing the inhabitants. Now imagine what a moose would do to your car. A glass repair would be the least of your problems. Therefore, if you venture up North to the mountains, be very alert at moose crossing signs and, like deer, watch the forest as you drive slowly.
If you happen to get into a bender, here at TeleGlass, we are happy to help repair your auto glass. You may sign up for an appointment online for our mobile technician service to come to your home. They will fix your automobile glass, often times in less than an hour. For a windshield repair or any other type of repair, please contact us at TeleGlass.com.

Read more from
Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
Tagged as:
Auto Glass,
Safety,
Windshield
This winter at TeleGlass we wanted to take the time to remind you that a little caution can go along way to help avoid freak car accidents and damaged auto glass. Freak car accidents can happen anytime, anywhere. Many times, you turn on the news and say to yourself, that could never happen to me. These types of situations can happen to anyone. And they often can happen when you are not buckled in because you are on a short errand or you are close to home.
First we want to take the time to remind you to always wear your seat belts even if you are close to home. If you’ve ever been in accident, the sound of smashing automobile glass stays in your head for quite a long time. You drive slowly and carefully, but then the memory fades and you’re back to speedy and careless driving.
There have been many freak accidents that involve windshields. For example, many years ago a New Jersey man was driving behind a truck full of tools. One fell off, crashed through the windshield and hit him square in the eyes. The man lost sight in both eyes forever. In a more recent occurrence just outside of Chicago, a man named Peter Morano was driving to work in early January 2010 when ice and snow slid off a semi-truck and smashed into his windshield. Auto glass and blood was everywhere. Morano suffered serious facial injuries, yet the most harrowing is that he might not see out of his left eye again.
Other accidents include driving through store front windows. This often happens when the driver thinks s/he has the car in reverse and steps on the gas. The driver zooms forward instead, jumping the sidewalk and crashing through the storefront window. There also have been instances of drivers having medical conditions, such as epilepsy, and having a sudden seizure while driving and hitting other vehicles or passerby. Drivers have been known to have strokes or heart attacks while behind the wheel as well. A freak accident is something you simply cannot predict, and many times, the driver may not be at fault.
At TeleGlass, safety comes first with us. Always wear your seat belts and always be saftey concious. This is how we approach each and every auto glass repair or install. We want to ensure that any windshield repair or other type of glass repair is done properly. With any auto glass repair or replacement glass, we adhere to the highest safety standards. Please set up an appointment at TeleGlass.com today so we can put safety first for you.

Read more from
Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on
Twitpic or on Twitter:
@TeleGlass.
Tagged as:
Auto Glass,
Repair,
Safety,
Windshield