This time, instead of being all serious about Arizona and the laws in that state, we’re just sharing a pretty picture. It comes to us from Jeff Turner, who took this photo (now on our Arizona auto glass page) from McDowell Mountain Regional Park.
I used to live just a few miles from those mountains, and I can attest that it really is that beautiful there. Here’s how the image looks cropped down for the Arizona windshield page:
Jeff’s a pretty savvy photographer, business person, author, et cetera. He has a lot of things he works on, and when we asked him where we wanted to link to him in return for sharing his picture, he asked us to shine the spotlight on someone else.
Mothers Fighting For Others is dedicated to providing orphans and vulnerable children with opportunities their parents would have provided, if they only could; a loving and nurturing environment and a quality education, so they can learn, thrive and achieve their highest potential.
We like it… and have reached out to ask if someone on their staff would like to share more with TeleGlass readers. Until then, please visit their site to learn more.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter: @jronaldlee.
It is unlawful for a person who sells or repairs auto glass to knowingly submit a false claim to an insurer for auto glass repair, replacement, or for related services.
Bills for services that were not provided cannot be submitted.
It is illegal to say you did work in one place when you really did it in another geographic area.
You cannot file a claim not authorized in writing by the owner of the vehicle.
You cannot put one date on the invoice or claim if the work was done on another date.
You cannot “falsely sign” a work order on behalf of a policyholder (no forging the customer’s signature).
You cannot “misrepresent” your relationship to the insurance company or the cost of the repairs. You cannot tell people that the insurance company has approved a repair unless that is true.
You cannot make a statement on behalf of the insurance company regarding the coverage for the glass claim, including telling someone that their repair will be entirely paid for or done at no cost.
You cannot add damage to the auto glass to increase the scope of the repairs needed.
You cannot do work that is beyond what is required to repair/replace the auto glass.
At TeleGlass, we love our independent autoglass shop partners. Clearly this bill is targeted at them, but we’d be surprised if any of our member shops will be impacted by any of these regulations.
We understand why some glass shops might be concerned with the language surrounding how you speak to your customers. Business people who have worked hard to establish a reputable business are certainly going to take notice when a congressperson introduces legislation aimed directly at their industry. For the most part, we think this one will have limited impact on glass shops.
What do you think?
If you have a concern about any of these bullets, what are they?
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
When I was researching the Phoeniz area for a member to serve TeleGlass customers, I came across Best Glass on the AGRSS (Auto Glass Replacement Safety Standards) registry. I thought to myself, “Best Glass, now that’s a name worth looking into.” After just one conversation with owner Bob Hittenberger, I knew I found a glass shop that was committed to safe windshield replacment and excellent service. I am highlighting Best Glass this week due to their great commitment in teaching the importance of safe windshield replacement. Enjoy the advertisement for Best Glass, and head over to the appointment page if you need an auto glass appointment in the Phoenix area.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter: @jronaldlee.
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