From the category archives:

Ask TeleGlass

In our latest installment of Ask TeleGlass, James J. asks us,

i have a 92 infiniti g20 and when i got it it didnt have a back window i bought one from a junk yard and would like tk the best way to put it in myself im trying to find clips to put the window in the right way please help me thanks

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Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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striped_skunkIn a clear case of, “Huh, you don’t hear that every day,” we received a question from Twitter user @CountryCousin asking us about a skunk, and the odor it left on her windshield.

She asked, “What is the best way to remove skunk scent from my windsheild? The little bugger jumped on my hood and sprayed the windshield and every time I drive with the windows down I almost faint.”

I’m afraid we have some bad news.

If the scent is only present with the windows rolled down, the good news is that whoever installed your last windshield did a great job. The odor is not reaching the cabin of the vehicle via a leaky seal around your windshield. We’re pleased to use your question to point out another reason choosing the right augo glass company is so important! Normally you think about things like safety and wind noise, but in this case that windshield is liquid and air tight, keeping out the skunk’s unpleasant calling card.

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Auto Glass Expert Read more from Blog Admin. The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.

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ellen-blakely-tempered-glass-mosaic1This week’s question is from Sue Noury, from Plaistow, NH. Sue asks TeleGlass, “What happens to the auto glass that was damaged after you’ve replaced it? Is it recycled some how?”

Well Sue, this is an excellent question. First let me say that the majority of auto glass does not get recycled. Sadly, most of the broken windshields will end up in a landfill. Tempered glass also generally does not get recycled. This is not to say that auto glass never gets recycled. We have discovered that there are different companies have been able to find useful way to recycle broken auto glass, both tempered and windshields. [click to continue…]

Auto Glass Expert Read more from Rachel Letourneau. System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.

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Ok folks, here it is, our very first “Ask TeleGlass” answer blog!

This particular question came in a few hours ago, and we just had to use it in our first “Ask TeleGlass” post. Dave W. of Richmond, Virginia asked TeleGlass, “I am changing out a windshield on a vehicle that has a state inspection sticker on it. What is the “trick” that professionals use to remove and reinstall those stickers?”

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Auto Glass Expert Read more from Rachel Letourneau. System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.

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questions-smallIt’s all well and good that we are becoming better known for windscreen repair, but if that’s the only reason we blog, it’s going to get a little redundant over time. So Rachel, Sheila, Michelle, and I were sitting around brainstorming some ways to make this space a little more interesting, and came up with a weekly feature called “Ask TeleGlass.”

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Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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