Comments on: Creepy windshield stalkers are wreaking havoc on consumers from coast to coast!

By: paul bunyan

paul bunyan — Fri, 22 Apr 2011 07:51:19 +0000

Yes we rip u off and get paid for it! But I’m a felon and they hired me no one else would!

By: Jrsosa

Jrsosa — Tue, 08 Feb 2011 19:06:20 +0000

Yea just got emailed to come interview with this compnay

R. F. Lilly & Associates, LLC
541 S. State Rd. 7 (Rt. 441)
Suite 6
Margate, FL 33068

So did what any young person nowadays should do. I researched them and found this.

By: Rachel Letourneau

Rachel Letourneau — Fri, 07 Jan 2011 16:03:22 +0000

Wow, thanks for the insiders info. This young kid probably doesn’t realize the impact these claims have on the whole industry. I’ve said it before and I will say it again. More Claims = Insurance company paying out more = Increase in premiums. We all lose in the end. Thanks again!

By: info to help

info to help — Fri, 07 Jan 2011 08:57:31 +0000

oh – and to answer amanda’s question regarding brainwashing – yes. but really they just bought in to the opportunity presented to them. the guy i was with just turned 20 and he said he’d have his own shop doing this in 6-9 more months after doing it for 6 months so far. so either you do what i did because you’ve been around the block or you get totally committed and you are then speaking to a disciple so until they get the short end of the stick they won’t believe otherwise. think about what they are already enduring to have been doing the job – massive rejection, lots of expended energy, meager income and all in hopes of the big carrot at the end. blinders are an amazing thing.

By: info to help

info to help — Fri, 07 Jan 2011 08:49:25 +0000

when i first moved to south florida in 4/09 i went to an interview with these guys. i’m at middle age so i figured based on the interview as well as the waiting room before hand that this probably wasn’t the best opportunity but the job market is tough and i thought i can’t say no without at least seeing for certain (having been in sales for years i find that the ones you think are easy or sure things rarely work that way and the ones you’re skeptical about often wind up being the best). so when i return the following day (in full suit – of which they tell me i can remove the jacket) we go out to a neighbor hood (i follow in my car) and park. right there, just on the side of the road of the subdivision or development, whichever term you prefer. we then start walking from home to home knocking. i was told we were an affiliate cross marketing at big box stores so i was definately wondering why we are knocking on doors for that. the guy i’m shadowing gets his first chance and pitches the window chip – free replacement. Anyway, anyone here reading already knows the deal. I admit that i didn’t necessarily find the broken windshield issue anything underhanded however i figured how lucrative could this be finding broken windows on foot??! I soon realized the unethical part when i posed this question to to the guy i’m with and he shows me a chip on the windshield and says this is worthy of a replacement. i look closely trying to find the issue. he shows me again and i smiled and said REALLY, that. it was nothing but a tiny mark where the point of a pebble may have scratched the windshield. and i use the term scratch very lightly. i have had a crack in my windshield for 6 years now that is about a 1/4 inch and haven’t had any issues with it getting bigger and i’m supposed to push people to replace their windshields because they have an imperfection at best in their windshield. Not going to be able to do it. anyway, just ran across this site and figured i’d add my 2 cents since i actually did this for about and hour and a half before leaving. and for the record i was told $35 per windshield and the guy said a real good day was 3 replacements.

By: Rachel Letourneau

Rachel Letourneau — Tue, 21 Dec 2010 19:36:44 +0000

Hi Amanda,

It’s not so much of a scam as it is scammy, if that makes sense. The services these companies provide are legitimate where they will repair a chip in your windshield, but how they get people to sign up are the scammy way of doing things. These companies tell the consumer this chip repair is at “No Cost To You” which makes me and consumers think its free. People don’t realize the repair company will then go to bill the insurance company to get paid. It is a deceptive selling practice that does increase insurance claims which would ultimately increase all of our premiums. Good looking out!

By: Amanda

Amanda — Sat, 18 Dec 2010 10:11:39 +0000

This was helpful to me but I have a question. Do all of these companies work the same way and increase insurance rates for people? I know somebody who works at one in New Jersey and when i tried to tell him that his job is a major scam, he didn’t believe me. Do you think that employers have brainwashed their employees?

By: Rachel Letourneau

Rachel Letourneau — Thu, 18 Nov 2010 12:31:26 +0000

Well Confused, this is the TeleGlass blog, so clearly we wrote the above blog. If you search online you will find many complaints about companies that “service” the customers in this fashion. The waivers are signed so the owners of these companies cannot be sued if their subcontractors file fraudulent claims, not to protect the consumer in any way. As a licensed insurance adjuster I would never advocate for a company that swindles consumers into making insurance claims. This blog was written about the fraudulent shops that are harassing consumers from California to Massachusetts, but clearly you are involved with a company called Coast to Coast that I would have to assume based on your comments also uses a similar windshield stalker business model?

By: Confused

Confused — Thu, 18 Nov 2010 06:16:44 +0000

“That’s why at TeleGlass, we strive hard to find glass shops to partner with that are looking for that sweet spot where service, price, and customer satisfaction all come together. Could you get a better deal somewhere else? Sure. Could you pay more? Yes.”

So someone who works for TeleGlass wrote up this story? It sounds to me like they are trying to bash another company for taking business away from them. I haven’t read any complaints online about people being unhappy with the replacement windshields that Coast to Coast provides. I would think that by making employees sign waivers for each claim would only help protect the consumer from fraud. This doesn’t mean that they don’t stand behind their product or installation. I would agree the people do sound a little pushy, but for people who don’t understand that if their windshield is damaged, they are entitled to a replacement without paying a deductable. So really they are just providing information and getting paid to help people, just like the people at TeleGlass. Guess I’m just playing the devil’s advocate, but in business it never hurts to bash people in the same business.

By: Quetsy Puckett

Quetsy Puckett — Tue, 26 Oct 2010 19:46:41 +0000

Wow, thank you. Funny thing, I am looking for a job and decided to look up RF Lilly & Associates since their ad says a lot and yet nothing. Interesting enough, their website says a lot of BS and yet says nothing about their services. I knew I smelled SCAM!