From the monthly archives:
Reasons not to move to Australia?
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
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We came across another unsuspecting customer who received a windshield installation that might not hold true. What’s wrong with this picture?
It’s snowing… and unlike the last time we showed you a creepy windshield stalker victim getting their car repaired outside while it’s precipitating, this time there’s no awning above the vehicle. Last time, only the windshield got wet. This time, the entire car is getting snowed on.
Here’s a close up – you can really see the snow in this image… even worse, you can see how wet the car is from all the precipitation. After removing the old windshield, it snowed inside the car while the tech prepped the frame. We’re not sure you you can really apply primer onto wet metal and have it turn out right. If this was my Mercedes (ha!), I would not be happy.
Our crack photographer panned back a bit so you can see the snow a little more clearly.
Why does this matter to me, you might be asking?
Simply put, Mercedes (and almost all other European vehicles) use a special type of urethane called High Modulus Non-Conductive urethane. This urethane is special because for one, it has a non-conductive element that prevents electrical currents from passing through the body of the vehicle to the glass which can cause corrosion or the electrical components to short out. High Modulus urethane also helps strengthen the vehicle as most of these types of vehicles have an aluminum body. Did we mention that it also works the best in a warm environment? Yup, it works the best and cures the fastest in a warm environment. Somehow we think that this owner was given the okay to drive away before the urethane had fully cured.
Read more from James and Rachel.
The collaborative writings of James Lee from TGSC Group and Rachel Letourneau from TeleGlass.
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This time, instead of being all serious about Arizona and the laws in that state, we’re just sharing a pretty picture. It comes to us from Jeff Turner, who took this photo (now on our Arizona auto glass page) from McDowell Mountain Regional Park.
I used to live just a few miles from those mountains, and I can attest that it really is that beautiful there. Here’s how the image looks cropped down for the Arizona windshield page:
Jeff’s a pretty savvy photographer, business person, author, et cetera. He has a lot of things he works on, and when we asked him where we wanted to link to him in return for sharing his picture, he asked us to shine the spotlight on someone else.
With that, we’re pleased to speak briefly about Mothers Fighting for Others. Their mission is as follows:
Mothers Fighting For Others is dedicated to providing orphans and vulnerable children with opportunities their parents would have provided, if they only could; a loving and nurturing environment and a quality education, so they can learn, thrive and achieve their highest potential.
We like it… and have reached out to ask if someone on their staff would like to share more with TeleGlass readers. Until then, please visit their site to learn more.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
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Living in New England, I know that winter can be a terrifying time to drive. Trying to steer while on black ice coupled with snow barreling into your windshield can make for a dangerous experience. This winter, however, you can finally be prepared by creating a windshield safety kit.
To begin the kit would include a durable rain repellant or auto glass treatment specially designed to improve a driver’s ability to see clearly through rain and ice. The sign of a good repellant will cause the rain to bead up and roll off the automobile glass. The chemical bond should also prevent snow and ice from sticking to windshields. Before going to work in the morning, you should be able to wipe the ice off your glass instead of scraping it.
The second thing in your kit should be a weatherproof tarp, if you do not store your car in a garage, or leave your car exposed to the elements in an outdoor parking lot while at work. A tarp or windshield cover will prevent the build up of snow and ice on your car’s glass. A windshield cover has straps that wrap around the car doors and hold it in place, and it can be easily purchased at an auto parts shop.
Lastly, make sure you have plenty of wiper fluid in order to clean dirt and debris off your windshield. This is an essential part of windshield safety, since leftover debris could cause a chip or crack, which could lead to an auto glass repair or full replacement glass.
At TeleGlass, we hope that glass repairs are something that can be avoided. Yet if you are in need of a windshield repair or another type of glass repair, you can contact us right here at TeleGlass.com.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
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We recently published a brief blurb on a bill being discussed in Arizona. You can view this bill in its entirety here, but here are the highlights.
At TeleGlass, we love our independent autoglass shop partners. Clearly this bill is targeted at them, but we’d be surprised if any of our member shops will be impacted by any of these regulations.
We understand why some glass shops might be concerned with the language surrounding how you speak to your customers. Business people who have worked hard to establish a reputable business are certainly going to take notice when a congressperson introduces legislation aimed directly at their industry. For the most part, we think this one will have limited impact on glass shops.
What do you think?
If you have a concern about any of these bullets, what are they?
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
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Hey, folks, time for another update on the state pages. This time, it’s for people who need a windshield in Alaska.
That was the view from Wonderlane‘s hotel on Christmas Eve, 2008. The photo is of the beautiful Chugach Range Mountains. If you look at our Alaska autoglass page, this is how our version ended up:
This is one of my favorites so far. Wonderlane – thank you for sharing!
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
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Don’t say I didn’t warn you. You’re about to lose 75 seconds. They’re never coming back.
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
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Today’s update to the web site is on the Delaware auto glass page.
John Beagle shared this photo of Bethany Beach with us. We had a funny time when we cropped this one… it really changes the composition. I hope you still like the effect.
We just got a little too much sun in our eyes with any other crop! John, thanks for sharing with us. I think it’s a great addition to our Delaware windshield page! Much obliged.
Read more from Sheila O'Toole.
Managing Director for TeleGlass National. Having spent almost two decades in Auto Glass, I truly enjoy the dynamic, fast-paced culture the industry provides. Every day I get to help people out which is truly fulfilling.
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In the state of Arizona, Republican Representative Nancy McLain introduced a bill entitled HB 2463: Auto Glass Repair; Fraudulent Practices. Within the legislation, McLain and seven other Arizona representatives outline unlawful practices that protect the auto glass consumer and the insurance companies. The bill begins by stating it is illegal for a person who sells or repairs automobile glass to submit a false claim to the insurer. For example, this person cannot knowingly submit a claim for work that is not needed – if the customer only needs a small glass repair, the claim should not be submitted for full replacement glass.
This is especially important in regard to windshields. The bill prohibits a glass seller or repairer to add damage to the glass in order to receive more money from the insurance company for a windshield repair or any other type of reparation. Also, the person cannot encourage, advise or instruct the policyholder to add further damage to the glass themselves. The person also cannot tell the policyholder that the repair or replacement glass will be entirely paid for by the insurance company. This person is merely a middleman and not a representative of the insurance company, thus cannot speak on its behalf. The only time this is legal is when, “the person making the statement is employed by or is a producer contracted with the policyholder’s insurer.”
Thus, for a windshield or other kinds of auto glass, the state of Arizona protects all their citizens against auto glass repair fraud. If you live in Arizona or anywhere else in the US and need your auto glass repaired, be assured that TeleGlass works with your insurance company and explains the entire process to you. Please contact us at TeleGlass.com for more information.
Photo credit: Used by CC, photo by PhillipC on Flickr. See page for details.
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
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Today we’re introducing this photo from the White Sands National Monument, now being displayed on the New Mexico auto glass page.
Once cropped, this picture displays thusly:
This photo came to us courtesy of radzfoto, who we found on Flickr. Many thanks for sharing your photo with us! We think the New Mexico windshield page looks great!
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
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