From the monthly archives:

December 2009

When it gets cold outside, it’s time to start thinking about your windshield. Windshields are durable for the most part; however, if you already have a hairline crack in the auto glass, it could spread in the cold, turning into a major crack.  The last thing you want to deal with is full replacement glass.   Finding a quality windshield de-icer can eliminate any potential problems with windshield replacement during the winter months.

A de-icer is a spray that helps melt ice, snow and slush.  It will not dissolve every single piece of ice, yet it will make your windshield easier to clean or scrape.  A quality de-icer will not smear or smudge automobile glass, nor will the contents freeze or cause lessened visibility.  To properly use a de-icer, first turn on your car’s engine.  Then keep the defroster fan at a low level while the heat is on high to ensure that the glass does not crack, causing you an auto glass repair.  Next spray the de-icer fluid on the windshield.  Many car owners actually make their own de-cing formula such as one part water to one part vinegar.  Use a scraper in a downward motion and remove snow or ice.  The de-icer should make the job much easier.

Believe or not, there are also de-icers for car locks.  They are very cheap, around $2 or so, and very small, about the size of a larger cigarette lighter.  In fact, keychain de-icers can be bought at the local mall or a dealership.  Lock de-icers are becoming fancier now, combing the de-icer, keychain and flashlight all in one for under $10.

If the winter weather does get to your windshield and you find yourself in need of a glass repair, don’t hesitate to contact us at TeleGlass.com .  We have the highest quality technicians for your windshield repair.  You can set up an appointment at one of our convenient locations or our mobile technicians are more than happy to perform the service in your driveway.

Auto Glass Expert Read more from Blog Admin. The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.

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Another silly for you, this time from the boys at Monty Python.

Auto Glass Expert Read more from Gomez. Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.

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Car wash, originally uploaded by jronaldlee. Some rights reserved: CC BY 2.0.

Car wash by jronaldlee

Another auto glass photo on Flickr.

For those of you in colder climates, don’t forget to take your car through an automated station to get the salt off. Not only will your vehicle last longer and look better, but you’ll make sure you have an unobstructed view through your windshield.

Be safe out there!

Auto Glass Expert Read more from Blog Admin. The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.

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You might remember Paul Sapiano (or peasap on Flickr) allowed us use one of his fantastic panoramic photos to update our New York Auto Glass page. This time he is sharing a shot of the Mystic river to adorn our page dedicated to anyone who needs a windshield in Connecticut.

Here’s Paul’s original:

Connecticut

Here’s what is now on our Connecticut auto glass page:

Connecticut auto glass and windshield

Thanks again, Paul. It looks great!

If you’d like to see more of Paul’s work, head on over to his imagekind page, where individual photos are for sale.

Auto Glass Expert Read more from Blog Admin. The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.

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I routinely look around the web to see what people are talking about when it comes to auto glass. As such, I was not shocked to see a question about how to get rid of a scratch in a windshield that a Yahoo! user who calls herself countrygirl76 posted, in which she purchased a truck with a scratched windshield.

What I did find shocking was that another user advocated committing fraud to have the windshield replaced. Paraphrasing, this person said to file a claim with her insurance, and if she didn’t have the coverage, to add it to her policy and then file the claim.

Soap Box

We all pay

When someone does that, they’re essentially asking you to pay for their misfortune.

Insurance is a product that helps you manage risk. Every one of us that owns a car is at risk of damage to our auto glass. Cracks happen. Door glass breaks. You could have a golf ball come through your rear windscreen. You never know! If you don’t want to have to pay for your car’s glass repair when it happens, you can buy insurance to help pay to return your vehicle to its original condition. The amount you pay for insurance is less than the amount insurance would pay out in the event of a substantial claim, but it works because the risk is spread among several customers.

In this case, the original condition is a scratched windshield. That’s how the truck was when she bought it, so even if it were covered by insurance, she didn’t own insurance on that vehicle when it was damaged.

I suppose it’s all a moot point, as a scratch caused by a worn windshield wiper is normal wear and tear, and insurance typically does not cover this type of thing any more than your insurance will buy you knew tires. Still, I got worked up when I read this, so I had to say something.

Insurance fraud only works when it’s undetected (unlike other crimes, like a bank robbery, where the perpetrator of the crime can potentially escape with the money). Because of that, it’s hard to say exactly how much it takes place, but the Insurance Information Institute estimates that a staggering 10% of all property and casualty losses incurred are fraudulent. That’s about $30 billion a year!

Back to my original soap box point: insurance companies will not operate at a loss. They pass the costs incurred via fraudulent claims on to all of us – in the form of higher premiums.

I’ll get off my soap box now, and return you to your more cheerful TeleGlass posts tomorrow.

Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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Today we visit the Ocean State. We have a new photo on our Rhode Island auto glass page today! Laram777 was kind enough to share this photo from Portsmouth:

Rhode Island

Once again, it’s a pity we cannot use the entire photo, but the cropped version looks really nice, too:

Rhode Island auto glass and windshield

If you’re in need of a new windshield in Rhode Island, whether in Portsmouth, or anywhere else for that matter, TeleGlass stands ready to come to your aid. If you’d like to see more of Laram777′s work, please visit her Flickr photostream, where she has recently uploaded some great shots from Belgium.

Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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In our great tradition of making a post that has nothing to do with auto glass replacement, we offer you more Muppet fun.

Auto Glass Expert Read more from Gomez. Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.

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It’s getting colder at TeleGlass headquarters as we start to approach the heart of winter. We consulted our crystal ball (made out of recycled auto glass) to see what type of winter we were in store for. In the northeast up by Boston it has not been very cold until this past week and there has been some rain but very little snow until recently. At TeleGlass.com we are predicting a moderate winter, not too cold and not too warm. Nevertheless we should all be prepared for winter weather with plenty of windshield washer fluid and good working set of wipers, and of course  a windshield scraper that’s in good condition. Here is the TeleGlass Top Five (search terms pulled from teleglass.com)

1.    Glare with windshield off Honda accord – This is an interesting search and raises the question “Do certain types of windshields create more glare than others?” Or is glare more likely caused by the position of the sun at certain times during the day and during the year. A replacement windshield should not produce more glare than an original windshield yet there is a possibility that there may be glare if the windshield has been incorrectly installed. The glare more than likely is due to bright sun or reflections off snow or wet conditions.

2.    DIY network car windshield repair – We advise against repairing your windshield yourself. Your windshield should be repaired by a trained auto glass professional from a certified company such as TeleGlass.com.

3.    Heated windshield car blanket – We are asking the experts deep within the halls of TeleGlass.com – is there such a thing as heated winter windshield covers? We know of windshield covers that can be used in summer or winter or heated blankets that can be used inside the vehicle, but we have yet to find a heated windshield blanket or cover that can be used to melt ice or snow in the winter. Not sure who is searching for this, but we certainly have not found it!

4.    Art made from broken windshield glass – We haven’t found too much of this ourselves, but we think it would look great hear at HQ!

5.    Break windshield with Golf Club – We won’t jump on the bandwagon and make salacious comments about this unfortunate situation that has been in the news since a certain Tiger crashed his SUV and his auto glass was broken with a Golf club. If he needs it repaired then TeleGlass is happy to help.

Auto Glass Expert Read more from Blog Admin. The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.

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You guessed it right. “Windshield Wipers Slapping Time” is from the song Me and Bobby McGee written by Kris Kristofferson and Fred Foster, and made famous by the late Janis Joplin. She recorded the song only a few days before she died in 1970. The song was first recorded and released by Roger Miller and then Gordon Lighfoot before Joplin made it famous.

Kris Kristofferson had sung it for Joplin but did not know she had covered the song until after she had died. The two were friends and romantically linked. This was her only #1 single and the only the second time there was a posthumous #1 single. The other time was with Otis Reddings Sitting on The Dock of Bay.

Me and Bobby McGee from CMT

Source Wikipedia.

Auto Glass Expert Read more from Gomez. Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.

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Continuing our tour of the nation, we are updating the New Jersey auto glass page today. It’s a good thing too, as we had a pretty grainy photo on that page until BMigulski shared this photo with us:

New Jersey

It’s too bad we couldn’t use more of this photo from Branch Brook Park in Newark, but it still looks pretty good when cropped to size:

New Jersey auto glass and windshield repair image

Big thanks to BMigulski for the photo. See more at the Migulski Art Gallery, with art, illustrations, graphic design, and photos galore.

Auto Glass Expert Read more from James Lee. In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.

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