As we read about auto glass to stay on top of what’s being said on the web and to keep current, we sometimes come across some dubious entries on the net. Today’s offering was an article on eHow that said the quick and easy way to get snow off your windshield was to go to a junk yard, get an old windshield wiper, and use it to push the snow off.
Folks, there really are no true short cuts to keeping snow off your car. Either park under a covering, cover your car, or use an automobile snow broom to get the snow off. A windshield wiper is too narrow to push snow. You’ll just end up cold and miserable!
More to come tomorrow…
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
There is no way I can liken this to anything about auto glass replacement… but it’s silly enough for the Saturday after Thanksgiving. Enjoy!
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
Buildaroo interviews Tom Ellis, VP of Marketing for Tandus, talking about their efforts for promoting sustainability and zero impact manufacturing. In this case, he discusses Ethos™ carpeting, which in part relies on the laminate layer between the layers of glass on your windshield in its construction.
Very cool!
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
As I get older, Thanksgiving is moving to the top of my list of favorite holidays. Perhaps because I have been so blessed in this life, surrounded by people with whom I share many things. Perhaps it’s the result of me rearranging my priorities. Whatever it is – I’m not just thankful, I’m grateful. And in that spirit, I wish you a very happy Thanksgiving.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
I recently posted a blog about how a particular auto glass company is going around the parking lots in search of windshield replacements. When they came to our door we sent them packing. We discovered that someone at our neighboring business was not so lucky. We nabbed these photos just a few minutes ago of what a non-qualified auto glass technician looks like on the job, a real life example of a creepy windshield stalker.
1. It is clearly raining out, so he put up a tent in an attempt to keep the job dry, however, he had the glass in the rain and never dried it off. Also, you can’t see from this photo we snapped in our covert operation, but he has no gloves on and has put his hands in the urethane.
2. I like Led Zeppelin and the Rolling Stones as much as the next guy, but this fellow is supposed to be replacing a windshield, not replacing mic’s as a roadie.
3. Cleanliness is next to godliness, or not if you are a windshield stalker.
4. I wanted to call this company and tell them what they are doing is unsafe, however, when you are too afraid to put your name on the side of the van, your uniform, and leave no record of who or what you are, probably due to the horrible installation I just witnessed, what can you do?
This is what happens when you use an unqualified shop to do your windshield replacement, or windshield repair. They do the work in adverse conditions, handle materials poorly, and ultimately will be held liable if this customer is seriously injured in an accident. Don’t put yourself at risk by using one of these creepy companies. Make sure you use a quality company with an excellent reputation before you go with the convience of a door to door windshield salesman.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
Today started like any other Monday, until just moments ago, we caught a glimpse of a real life creepy windshield stalker. The scary part was that this fellow looked like any other auto glass tech out there.
Believe it or not, TeleGlass was the intended target of one of the creepy windshield stalkers! Let me explain.
Our building displays the name of our parent company TGSC Services Group on the awning in the front of our building in Burlington, MA. So a not so savvy creepy windshield stalker might not have known right away that we process auto glass orders and auto glass claims in this facility. He also might not know that their auto glass company is on our Fraud Squad‘s radar for questionable sales practices and for attempting to file fraudulent auto glass claims. I will call him John Doe for the purposes of this blog, but here is what happened.
One of my accountants who was sitting out in our reception area stated a man walked into our office saying, “Hi I am John Doe from XXX Auto Glass, just checking to see if anyone here needs a windshield repair or windshield replacement.” Honestly, the nerve of this man! Does he not know that people and companies like him are causing rates to go up from coast to coast? My accountant told him to hit the trails and go back to where he came from and that if we need auto glass we will use someone who has a good reputation, not someone who ends up on our fraud list.
Beware of these auto glass companies and remember,
If they say it is FREE then they don’t need your insurance information.
A good auto glass company does not need to resort to slimy sales tactics, like bombarding customers at work, the car wash, or at the gas station.
If it sounds too good to be true, it probably is.
If you feel like you are being pressured by one of these sales people, let your insurance company know so they can keep track of these shops and as always, if you need a quality auto glass shop, TeleGlass can help you with that.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
My windshield needed to be cleaned, and as I was standing in line at Walgreen’s, I grabbed a Windshield Wonder so I could see if it really works. According to instructions, you can dampen the micro fiber cloth with tap water and completely clean your windshield.
That said, when I spritzed the windshield with some window cleaner, and THEN used the Windshield Wonder, it really did do a good job of getting down into the corners of the windshield, just above the dashboard.
I actually conducted my test in the parking lot, with the idea that if the product was really bad, I would simply walk back in and return it. For $9.99, I’m keeping it, because I’ve always hated cleaning my windshield, and I felt like this product gave good results.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
This week we’re going to forgo the Saturday Silliness and bring a little Public Service Announcement.
BE CAREFUL.
Underwriter’s Laboratory will NOT certify a turkey fryer. There’s a really good reason why. Check out the video – and if that doesn’t convince you to go ahead an roast your turkey this week, at least please be careful. You know we’re all about windshield safety, but this week, please be careful to enjoy your Thanksgiving safely.
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
i have a 91 honda accord ex 2 door,the windshiel is cracked and i need to replace it. i fuond a 91 honda accord 4 door that has the windshiled.i was going to buy it tomm but want to make sure it will fit my 2 door.
No, it will not. There are subtle differences in the windshields, and the part for the two door (FW00653) is different than the four door (FW00641).
Sometimes people try to save a few bucks by using a used windshield, but with it being part of your vehicle’s safety system, it’s not really a good idea. Instead, let us send a trained technician with a new piece of glass, one that hasn’t undergone who knows what kind of stress over the past sixteen years, and we’ll perform your windshield replacement correctly!
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
“No person shall drive any motor vehicle with the windshield or front side windows covered with steam or frost to such an extent as to prevent proper vision.”
Knowing that most of the viewers here at Seeing Clearly don’t read this esteemed publication, we’re happy to echo her sentiments. Please don’t drive with your windows obscured, whether by frost, steam, or anything else. We’re out there driving with you. You’re not looking at just a windshield repair if things go wrong. People can get hurt. Keep it safe!
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
Read more from 
Read more from 
Read more from 
Today started like any other Monday, until just moments ago, we caught a glimpse of a real life creepy windshield stalker. The scary part was that this fellow looked like any other auto glass tech out there.
