Did you know that most insurance companies cover the cost of a windshield repair even if the policy includes a deductible? That means that if your windshield looks like this
Your insurance will pay for it to be repaired in most cases.
Windshield repair has been around since 1972. Recently, with greater awareness about the environment and environmental responsibility, consumers have become more aware that often windshields can be repaired instead of replaced. Because the windshield is not removed in the repair process, the factory seal is left intact and there is no glass to dispose of which would end up in a landfill. This makes a windshield repair the environmental friendly choice. Also, a windshield repair is more cost and time efficient. A typical repair only takes about 30 minutes to complete and is safe to drive with no wait time.
If your windshield looks like the image above or the common images below, our TeleGlass.com providers will examine your windshield and determine if it can be repaired. Typically, those small chips, bulls-eyes or cracks can be repaired up to 6 inches (about the size of a dollar bill). These should be fixed as quickly as possible so that the damaged area does not become contaminated or spread to a size that can no longer be repaired and may be subject to the deductible that Rachael spoke about in Seeing Clearly yesterday. The drill seen in the last picture may leave a small mark on the windshield, but the repair process fills the crack restoring windshield strength and preventing further cracking.
Schedule your auto glass windshield repair today on TeleGlass.com and we can contact your insurance carrier for you and determine if your repair is fully covered. If you don’t have coverage, windshield repairs are $65.00 at all of our local TeleGlass.com auto glass providers.
Windshield Repairs Help to Save the Environment
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
This week’s Ask TeleGlass question came from a fellow named Jim on Monday, and I had to send it out with a quickness as we get many questions about auto glass deductibles, where and when it applies and it is always good for a refresher.
Auto glass deductibles fall under the comprehensive portion of your automobile policy. If you have a deductible on your comprehensive coverage (which all of us who have this coverage do) then you would think you would be subject to that deductible in all auto glass cases. However, this is not necessarily true. Certain states have auto glass waivers that apply towards your deductible when you have a windshield replacement or any piece of auto glass replaced.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
Saturday was the day. After months of preparations, a pretty hefty remodel, and a thousand details that had to be carefully planned and executed, the auto glass experts at TeleGlass moved to their new home in Bulrington, Massachusetts.
Here’s a photo showing how busy the team was. Or maybe just how steady Rachel is when she takes pictures?
Here’s Joe, our computer and information technology expert. It’s been about 15 days since he’s had a day off. Joe, thanks so much for all your efforts to get us up and running!
I’m the guy with his back to the camera in the dark blue shirt. In this shot, I’m explaining to some of the crew how to assemble everything so we can get back to work as soon as possible.
(Left to Right) Sharon, Sandy, and Mark spent a long day getting everything unpacked and ready to go.
Even with everything going on, the Web site stayed up, keeping the best auto glass experience available on TeleGlass.com.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
Anyone who reads this blog on a daily basis knows we’re crazy about auto glass. Sad to say, some of us even dream about windshields. As serious as we are about the work we do, we recognize that one needs to blow off a little steam from time to time. All work and no play makes Gomez a dull monkey, so we’re going to post something a little off topic on Saturdays. Nothing to do with windshield repair. Keep it fresh, so to speak. In our initial offering, we offer you the world’s second smallest mammal, which is related to the Elephant. Who knew?
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
We were planning on answering an e-mail about windshields being recycled into landscaping borders, but it’s a special birthday today, so we’ll save that for later. Hans Christian Ørsted wasn’t the only one working on electromagnetic research in the early 1800s, but he was the most persistent, and incredibly influential with regards to the discovery that an electric current passed through a wire creates a magnetic field.
While Ørsted’s work doesn’t have a lot to do with your windshield, you wouldn’t be able to drive a car, answer a telephone, or read this blog post without the discoveries and inventions built on this fundamental, and now elementary knowledge. In fact, the robots used in the manufacture of auto glass utilize this principle… so maybe Ørsted’s work does have an impact on your windshield after all.
Google changed their art today to help celebrate the day, so if you run into more than the usual amount of conversation focused on electrmagnetism, that’s what’s going on. It’s all the rage on the Web… the Wikipedia article has received over a hundred edits in the past 24 hours!
Happy two hundred and thirty second birthday, Hans! Your work contributed to our ability to do what we do (you can schedule that glass repair here). Inderectly, perhaps, but we appreciate it.
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
Quick Tips on Filing an Automobile Insurance Claim
If you’ve ever been in a car accident, chances are you can recall feeling flustered and upset. And it probably dawned on you that, yes, maybe you should’ve read the manual from your car insurance provider. Discovering you have a crack in your windshield or heading out to your car before work to find your door glass shattered into a thousand little pieces can leave you feeling the same way. Here are some quick, easy tips that everybody should know about filing an insurance claim to get your auto glass repaired.
If you discover your vehicle’s glass cracked, chipped or broken, call your insurance company immediately so they can be notified of the damage and your need for glass repair or windshield repair. Usually car insurance companies have a twenty-four hour hotline in which to report incidents. Many insurance companies have built a relationship with a glass expert, like TeleGlass, in order to handle the repair of your auto glass.
It really helps to have your motor vehicle registration handy, as well as any insurance policy information to speed the process dramatically. When you are reporting the loss you will be asked to provide specific details about your vehicle so the more information at your fingertips the better. Once you have filed the claim, a company like Teleglass, would be able assist you in finding a qualified provider of auto glass repair, if applicable, or full glass replacement if necessary.
If you have comprehensive coverage from your insurance carrier, that will cover any repairs for auto glass work that you may need. And to relieve your stress, TeleGlass is more than happy to work with insurance companies and handle claims and paperwork on your behalf. In fact, TeleGlass is one of the most trusted names in Windshield Repair and Auto Glass Service Delivery. We work with consumers, just like you, everday to connect them to qualified, professional glass repair shops for any insurance carrier.
Read more from Sheila O'Toole.
Managing Director for TeleGlass National. Having spent almost two decades in Auto Glass, I truly enjoy the dynamic, fast-paced culture the industry provides. Every day I get to help people out which is truly fulfilling.
Here at TeleGlass, we are committed to following the voluntary Auto Glass Replacement Safety Standards (AGRSS) for any glass repair or replacement glass work on your car.
The AGRSS Council is a not-for-profit organization committed to the safe replacement of automobile glass and the only North American safety standards. AGRSS was founded and is supported by companies in the auto glass replacement industry that keep safe installation as their primary goal, just as we do at TeleGlass.com. The AGRSS mission addresses three primary goals to ensure auto glass repair excellence and safety: “developing and maintaining standards for the replacement of auto glass; education and accrediting the industry; and promoting the AGRSS standard to the insurance industry and driving public at large.”
In fact, the AGRSS Council is so dedicated to its mission, it will be hosting its Fifth Annual International Auto Glass Safety Conference in November 2009 and we will be there with our TeleGlass.com member providers. There will be much to learn about safety during the many seminars presented by people who are passionate about auto glass safety.This years keynote speaker will be, Captain Chelsea “Sully” Sullenberger, the pilot of the “Miracle on the Hudson.” As the AGRSS Council notes, Sullenberger is a modern-day hero dedicated to safety. The conference will also host the annual Walt Gorman Memorial Windshield Repair Olympics. Last year, Randy Chadwick of Glasspro, a TeleGlass.com member provider out of Charleston, SC, was able to demonstrate a top-notch replacement technique and come away with the first place prize.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
If anybody has not heard this story about a band in the midwest that had their guitars broken by United Airlines then you should watch this video. Millions of viewers on You Tube have already. Not only is it funny, and has a catchy Jingle, but it presents an important lesson about satisfying the customer when something is broken. It doesn’t really make a difference who broke it, or how it was broken. What’s important is that you fix it and stand by the repair or replacement. Or else it can come back to bite you.
At TeleGlass we absolutely stand behind every windshield repair and replacement that we perform throughout the nation. It’s an important business principle if something doesn’t work right or if the customer is not satisfied then it should be fixed. That’s one of the great aspects of what we get to do. We get to fix problems and solve the little but important hassles that drivers face on daily basis. We can handle your auto glass replacement - all it takes is a visit to TeleGlass.com to make an appointment and let’s us fix what’s broken. And we always stand by our auto glass repairs for as long as you own your car.
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
Will B. of Massachusetts Asks TeleGlass, “How much force does it take to break a windshield?”
Will, I would say thanks for the question, but it makes my head hurt. It’s been a while since I took physics, and this one really strains the brain. That’s why I’ve ignored this question for a couple of months… I didn’t want to answer it! Wikipedia defines force as “any external agent that causes a change in the motion of a free body, or that causes stress in a fixed body.” We’re interested in the stress introduced to the windshield. As a Six Sigma Black Belt (that’s just a fancy way of saying I’m a statistics geek), I’m very sensitive to all the variables in this equation. Here’s a short, but not all inclusive list:
Has the windshield been replaced?
Is there any rust damage around the frame of the windshield that could weaken the seal?
The curvature of the windshield at the point of impact
How concentrated the force is (50 pounds of pressure distributed over 18 square inches or concentrated in one square inch?)
The angle of the force relative to the angle of the windshield
How much flex is inherent to the windshield
How much flex does the car’s frame exhibit?
Has the windshield already experienced significant, but non breaking, stress?
What is the temperature differential between the interior and the exterior of the vehicle?
Then let’s consider whether the vehicle’s frame has bent at any point. If there’s a very slight amount of stress on the vehicle’s frame, one that moves just a small portion of the frame a sixteenth of an inch, and it’s not readily apparent by looking at the car, it can put the windshield under constant stress. That windshield will break easier than another.
How fast the car is moving is another factor. Consider the above diagram of an object falling on a vehicle’s windshield. If the car is moving, it’s windshield is more likely to break.
I’ve stood on a windshield, and I weigh closer to 200 pounds than I’d care to admit. The glass didn’t break, but that doesn’t mean much. It could break, and that’s the point. Any one of a dozen variables will impact whether you end up with a broken windshield.
The good news? Your windshield is a safety device, and generally speaking, it does a good job of protecting you from objects outside of your vehicle. Worst case scenario – give us a call or book your windshield replacement on-line, and we’ll make things right again.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
When talking about auto glass, one often focuses on the windshield and forgets about the other glass, which is just as important. Side and rear car windows are designed in a totally different way than windshields, in fact, consisting of more durable automobile glass.
Side and rear car windows are made of tempered glass, which undergoes a thermal process of being heated then quickly cooled. This strengthens it four to five times more than non-tempered glass. Upon collision, tempered glass will break into pebble-size pieces, ensuring the safety of the drivers and passengers. Unique from the laminate glass used in a windshield repair, if any part of the side or rear car window glass is damaged, the entire panel will shatter, making it necessary for replacement auto glass. “Auto glass repair” is usually used to indicate repairing the chip or ding in a windshield and not replacing the car glass. From that perspective, your car’s side glass cannot be repaired; it must be replaced.
For any auto glass repair of side or rear windows, please contact us at TeleGlass, where we are experts in installing the safest glass for your car.
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
Windshield Repairs Help to Save the Environment
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
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