We have all been in the stressful situation when a giant boulder slams into the windshield placing a giant crack at the point of impact and we panic. It’s a lot to think about, and that’s why we created TeleGlass.com. We want to help people get a quality installation done in a timely manner, one you can feel confortable and safe about.
Your autoglass breaks. You search for auto glass or windshield replacement and you find TeleGlass.com. What do you do then? How does this thing work? Lets go over step by step how this works so you have some peace of mind and know that everything will be taken care of. It’s all very simple, only a few easy steps and you are done.
On our home page you will see in the center of the screen a block of information, seen below.
1. You pick where you want service done. At the glass shop, at your home or work, or undecided.
2. You pick when you want service done. As soon as possible, you want to choose a specific date or not sure, show what is available. Hit Next.
Since we know that the windshield is a safety device, it is very important who installs the glass. The auto glass industry is chock full of glass shops and since auto glass installation is not federally regulated there are some not that great companies out there. At TeleGlass.com we have researched our providers and ensure they are compliant with the safety standards set by the Auto Glass Replacement Safety Standards council, or AGRSS.
3. Select which appointments fits the schedule you are looking for. Hit Select Appointment.
Once you have selected your appointmet that is when we need some information from you so we can actually book that appointment. Once you start entering your information you are already 50% done with the process.
4. Select the year, make and model of your vehicle.
5. Pick which piece of autoglass is damaged. Hit next.
Next steps are setting up the billing paramaters and how to contact you. 75% Complete after these steps.
6. Select if this something you want to file with your insurance? Or are you paying cash?
7. Determine how you would like to be contacted. Hit Next
Final Appointment Review and Submission. Review all the information and hit submit. This will send an electronic alert to the provider in your area to contact you within 15 minutes to confirm your appointment and that’s it.
Wasn’t that wasy? In 7 easy steps you have potentially filed an insurance claim, scheduled an appointment with an nationally recognized AGRSS registered auto glass shop, confirmed that you will be getting a safe quality installation and you never had to pickup the phone or leave the comfort of your home. Even though you don’t ever need to pick up the phone, we love to talk, so you can always call us at 888-479-9590 and our of our award winning customer service representatives will be happy to help you schedule your auto glass appointment today.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for five years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
