I’m a convertible man. I’ve been blessed and had the opportunity to call a convertible my daily ride a couple times in my life. Recognizing that there are some ligitimate critiques of the drop top (such as road noise, vulnerability to theft or vandalism, and accident safety), Ford may have come out with the best of both worlds with the 2010 Mustang.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
This week Mike Seth Asks TeleGlass a lot of questions.
“We recently had our windshield replaced and now, every time we exceed 65 mph, we hear a honking sound coming from the passenger side of the windshield. I’ve stuck my head out the window repeatedly looking for the low-flying goose (see “Fly Away Home”) but all I’ve gotten is windburn and a few bugs in my teeth. Not so tasty plus I end up weaving out of my lane. I’ve got a road trip planned in a few weeks from Phoenix to Colorado so we’ve resorted to giving the kids gobs of gum which we’ve been sticking into the outside edge around the windshield. My kids are complaining that their jaws hurt but I’m thinking that might work to my advantage (it might make for a quieter road trip).
So, I have a few questions:
1. Should I live with the noise or have a windshield professional investigate it?
2. Is a limited intake of bugs really healthy?
3. If the gum chewing doesn’t work, should I try duct tape? On the kids or the windshield? “
First off, Mike, lay off the caffeine! But to answer your unique list of questions here goes.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
When driving by TeleGlass member shop JN Phillips in Wakefield, Massachusettes yesterday, I caught another one of those, “You don’t see that every day” images.
Click to enlarge: A BIG "auto" glass job!
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
When Diana Lopez Barnett of Boulder Colorado and her daughter set out for a drive recently, the last thing they expected was to have a maple tree come along for the ride. See the results in this video from WCBD TV of Charleston, South Carolina.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
(photo courtesy AMagill) It’s not exactly news, but it’s starting to pick up some steam. Progressive has released two separate pressreleases with information about their MyRate (SM) program being unveiled in Connecticut and Colorado.
MyRate is Progressive’s program in which drivers can voluntarily install a device in their vehicle which tracks your driving habits, and uploads what you’re doing into Progressive’s computers for analysis. Drive like a teenager late for a concert where he’s going to meet the girl of his dreams for their first date and your rates go up. Behave more like the head of AAA’s driver’s education program, and you can get a discount.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
In this week’s Ask TeleGlass, Barb Anderson asks TeleGlass:
“I was under the impression that Connecticut was one of the states that had the state mandated deductible waiver for auto glass claims. In checking your site however, it indicated that this is apparently not the case. Did this change recently and if so, please advise when. Thanks so much.”
Well Barb, that is a great question. We have heard that question many times, typically from consumers who live in a state where “Full Glass Coverage” is a commonly added coverage.
In the state of Connecticut, there are no state mandated waivers of deductibles for auto glass. Connecticut does however have something they call “Full Glass Coverage,” which is an additional coverage that can be purchased by the consumer. Many consumers are unaware they are paying an additional premium for the full glass coverage as the agents tend to write in the additional premium automatically as it is benefit to their consumers. Typically we have seen that the additional premium is something that 99% of consumers we work with have signed up for.
If you live the state of Connecticut and drive a car, chances are that you will crack or a chip in the windshield, and that you will need to get a windshield replacement or a windshield repair. If you do not have “Full Glass Coverage,” sign up for that coverage and save yourself a few bucks!
Thanks for the question Barb, and if you need to use that coverage on a broken windshield, keep us in mind and we will help you find a qualified auto glass company in your area.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
Found another nicely composed image on flickr, this one posted by crazyBobcat a few days ago (he takes some great photos; check out the link).
I hope he wasn’t driving. Thanks for letting us share this with our readers!
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
On Sunday June 14th, Mark Guida, Manoli Stavroulakis and I joined our local TeleGlass.com member JN Phillips Auto Glass in a charity walk for the Children’s Hospital Boston. JN Phillips Auto Glass was a corporate sponsor for the charitable event which so far has raised $960,000.00. All proceeds from this charitable walk go towards helping families of sick children pay for the care at the Children’s Hospital.
TeleGlass and JN Phillips at the Boston Children's Hospital Walk
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for six years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
Ran across this photo when I was reading windshield blogs. Flickr user troutisme has a really nice composition here – and I am happy to point it out to our readers. Really is a beautiful shot.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
When I was researching the Phoeniz area for a member to serve TeleGlass customers, I came across Best Glass on the AGRSS (Auto Glass Replacement Safety Standards) registry. I thought to myself, “Best Glass, now that’s a name worth looking into.” After just one conversation with owner Bob Hittenberger, I knew I found a glass shop that was committed to safe windshield replacment and excellent service. I am highlighting Best Glass this week due to their great commitment in teaching the importance of safe windshield replacement. Enjoy the advertisement for Best Glass, and head over to the appointment page if you need an auto glass appointment in the Phoenix area.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter @jronaldlee.
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Thanks for letting us share this with our readers!
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