Usually when we think of auto glass or windshields, we think “windshield repair” or maybe full replacement glass, but never a cause of blindness. However, that is exactly what is happening to one Illinois man, who was driving on the wrong road at the wrong time.
According to WLS-TV Chicago, owned by ABC, in a story named, “Ice shatters windshield, injures man’s face” by Karen Jordan, Peter Morano, a man from a suburb of Chicago, may lose sight in one eye due to a freak accident. As Morano was driving to work in early January 2010, snow and ice slid off a semi-truck and smashed directly into his windshield. The result was not a simple auto glass repair. Instead, Morano suffered broken facial bones, a broken nose, stitches and yet the most harrowing consequence is that he may not see out of his left eye again.
The truck most likely did not know what occurred, according to Morano, thus it kept on driving. In a sea of blood and automobile glass, and fighting through horrifying pain, a group of good Samaritans helped Morano, even comforting his wife at the hospital. The less severe injuries are healing; however, doctors will not know for six months if Morano can ever see out of his left eye again. Overall though, Peter Morano and his wife are just happy he’s alive.
Accidents like these do occur. And more frequently than we think. If you are involved in an accident and in need of a glass repair company, please contact us at TeleGlass. We put safety first, ensuring the highest quality of auto glass to repair your car. Please visit us at TeleGlass.com to set up an appointment today.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
When you are driving, it is important to keep your windshield clean and free of debris. Windshields need to be taken care of in order to maintain safe driving habits on the road. You can start to maintain your automobile glass by refilling windshield wiper fluid when it is low. Wiper fluid comes in a few forms; for example, you can buy it as a liquid, in crystal form to be diluted with water or a mixture of fluid and antifreeze. Once poured into your vehicle, there is a control in the steering wheel area that pumps the fluid onto the auto glass. The windshield wipers are then used to wipe the glass clean. Many vehicles nowadays have this feature on the back windshield as well.
Antifreeze is a good component to mix with wiper fluid. In colder climates, ice or frost can accumulate on the windshield, causing the driver to scrape the glass. However, antifreeze can eliminate this time-consuming process by squirting the fluid onto the windshield and de-icing it. Your windshield should always be free of snow and ice, otherwise it can crack, causing you an auto glass repair. If the crack is not immediately fixed, it could spread into a larger crevice and full replacement glass may be the next step.
If you are in need of a windshield repair or any other type of auto glass repair, please contact us here at TeleGlass.com. We are happy to send our one of our mobile service vans to your home to fix your vehicle right on the spot. Our highly trained technicians are usually able to repair glass in less than one hour, right in the convenience of your driveway. Please fill out the online form on our homepage or call us at 1-888-479-9590.
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
Its been a while since we had some of my quality artwork, and since I came to the end of my rope this morning about how bad these creepy windshield stalkers are I figured a visual will help get the point across of why not to use these types of shops.
Most of these scenarios start when you are doing a regular errand, such as going to the grocery store or the car wash. These people will literally break your windshield so they can get a commission for having it replaced. You see, most of the time they aren’t even employed by the company they say they work for. They’re an “independent contractor” out to make some cash by getting a commission to replace your windshield. They make a business of being in the right place at the right time.
Our crack investigative team has discovered that windshields don’t just break themselves when these people are around. We have received reports about people breaking windshields just to get a $25 commission. Please read our “based on true events” dramatization to see how easy it is to get duped.
Here we have poor unsuspecting Gomez enjoying a nice car wash. Little does he know that a creepy windshield stalker is just waiting under a rock to pop out and cause havoc!
As soon as you try to leave the creepy windshield stalker jumps out and tells you something scary that makes you stop. I imagine it like my next fine drawing.
At this point, many people will stop and see what this crazy person is talking about. They will tell a potential customer anything, make up fake laws, tell them lies about windshield safety, anything to make a sale.
This creepy windshield stalker will sweet talk these poor unsuspecting customers until they get their way. Many people think it’s free, and don’t see that these creeps are calling their insurance companies. These companies are very crafty and have each of these “independent” contractors sign a waiver for each claim they pull in stating that they are liable if the claim is found to be fraudulent. Any company that makes each of their “employees” sign a waiver for each claim they produce is BAD NEWS. If they company will not stand behind their employees, will they stand behind their repair?
If I had it my way, we could have TG, the TeleNinja, go out and put a stop to these people before they rake in another unsuspecting consumer. Until that day happens, be careful of these people and always protect yourself from windshield and auto glass fraud.
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for five years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
We came across another unsuspecting customer who received a windshield installation that might not hold true. What’s wrong with this picture?
It’s snowing… and unlike the last time we showed you a creepy windshield stalker victim getting their car repaired outside while it’s precipitating, this time there’s no awning above the vehicle. Last time, only the windshield got wet. This time, the entire car is getting snowed on.
Here’s a close up – you can really see the snow in this image… even worse, you can see how wet the car is from all the precipitation. After removing the old windshield, it snowed inside the car while the tech prepped the frame. We’re not sure you you can really apply primer onto wet metal and have it turn out right. If this was my Mercedes (ha!), I would not be happy.
Our crack photographer panned back a bit so you can see the snow a little more clearly.
Why does this matter to me, you might be asking?
Simply put, Mercedes (and almost all other European vehicles) use a special type of urethane called High Modulus Non-Conductive urethane. This urethane is special because for one, it has a non-conductive element that prevents electrical currents from passing through the body of the vehicle to the glass which can cause corrosion or the electrical components to short out. High Modulus urethane also helps strengthen the vehicle as most of these types of vehicles have an aluminum body. Did we mention that it also works the best in a warm environment? Yup, it works the best and cures the fastest in a warm environment. Somehow we think that this owner was given the okay to drive away before the urethane had fully cured.
This time, instead of being all serious about Arizona and the laws in that state, we’re just sharing a pretty picture. It comes to us from Jeff Turner, who took this photo (now on our Arizona auto glass page) from McDowell Mountain Regional Park.
I used to live just a few miles from those mountains, and I can attest that it really is that beautiful there. Here’s how the image looks cropped down for the Arizona windshield page:
Jeff’s a pretty savvy photographer, business person, author, et cetera. He has a lot of things he works on, and when we asked him where we wanted to link to him in return for sharing his picture, he asked us to shine the spotlight on someone else.
Mothers Fighting For Others is dedicated to providing orphans and vulnerable children with opportunities their parents would have provided, if they only could; a loving and nurturing environment and a quality education, so they can learn, thrive and achieve their highest potential.
We like it… and have reached out to ask if someone on their staff would like to share more with TeleGlass readers. Until then, please visit their site to learn more.
Read more from James Lee.
In 2009 he joined TGSC Group as the managing director of product development. James brings expertise in customer satisfaction and service delivery to the team. He guest blogs for TeleGlass and is an amateur photographer. Find him on Twitter: @jronaldlee.
Living in New England, I know that winter can be a terrifying time to drive. Trying to steer while on black ice coupled with snow barreling into your windshield can make for a dangerous experience. This winter, however, you can finally be prepared by creating a windshield safety kit.
To begin the kit would include a durable rain repellant or auto glass treatment specially designed to improve a driver’s ability to see clearly through rain and ice. The sign of a good repellant will cause the rain to bead up and roll off the automobile glass. The chemical bond should also prevent snow and ice from sticking to windshields. Before going to work in the morning, you should be able to wipe the ice off your glass instead of scraping it.
The second thing in your kit should be a weatherproof tarp, if you do not store your car in a garage, or leave your car exposed to the elements in an outdoor parking lot while at work. A tarp or windshield cover will prevent the build up of snow and ice on your car’s glass. A windshield cover has straps that wrap around the car doors and hold it in place, and it can be easily purchased at an auto parts shop.
Lastly, make sure you have plenty of wiper fluid in order to clean dirt and debris off your windshield. This is an essential part of windshield safety, since leftover debris could cause a chip or crack, which could lead to an auto glass repair or full replacement glass.
At TeleGlass, we hope that glass repairs are something that can be avoided. Yet if you are in need of a windshield repair or another type of glass repair, you can contact us right here at TeleGlass.com.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
It is unlawful for a person who sells or repairs auto glass to knowingly submit a false claim to an insurer for auto glass repair, replacement, or for related services.
Bills for services that were not provided cannot be submitted.
It is illegal to say you did work in one place when you really did it in another geographic area.
You cannot file a claim not authorized in writing by the owner of the vehicle.
You cannot put one date on the invoice or claim if the work was done on another date.
You cannot “falsely sign” a work order on behalf of a policyholder (no forging the customer’s signature).
You cannot “misrepresent” your relationship to the insurance company or the cost of the repairs. You cannot tell people that the insurance company has approved a repair unless that is true.
You cannot make a statement on behalf of the insurance company regarding the coverage for the glass claim, including telling someone that their repair will be entirely paid for or done at no cost.
You cannot add damage to the auto glass to increase the scope of the repairs needed.
You cannot do work that is beyond what is required to repair/replace the auto glass.
At TeleGlass, we love our independent autoglass shop partners. Clearly this bill is targeted at them, but we’d be surprised if any of our member shops will be impacted by any of these regulations.
We understand why some glass shops might be concerned with the language surrounding how you speak to your customers. Business people who have worked hard to establish a reputable business are certainly going to take notice when a congressperson introduces legislation aimed directly at their industry. For the most part, we think this one will have limited impact on glass shops.
What do you think?
If you have a concern about any of these bullets, what are they?
Read more from Blog Admin.
The Blog Administrator of Seeing Clearly. More of a collective intelligence than an actual person, the personification of a company that facilitates twentyfive thousand glass repairs every year. Find TeleGlass on Twitpic or on Twitter: @TeleGlass.
Hey, folks, time for another update on the state pages. This time, it’s for people who need a windshield in Alaska.
That was the view from Wonderlane’s hotel on Christmas Eve, 2008. The photo is of the beautiful Chugach Range Mountains. If you look at our Alaska autoglass page, this is how our version ended up:
This is one of my favorites so far. Wonderlane – thank you for sharing!
Read more from Rachel Letourneau.
System Process Manager, Rachel has been with Teleglass for five years. In addition to making a mean birthday cake, Rachel has an extensive grasp of the auto glass business. Find her on Twitter: @rachelcrocker.
Don’t say I didn’t warn you. You’re about to lose 75 seconds. They’re never coming back.
Read more from Gomez.
Gomez is more than just a pretty face. You'll find him in the TeleGlass Ninja cartoons, but he wants you to know it's just "acting." Gomez thinks he can fix anything with a roll of duct tape, well, anything but autoglass.
Read more from Michelle Chalmers.
As the Director of Member Relations, I find the "best of the best" auto glass companies to become members of TeleGlass.com. Our goal is to provide swift, quality service for all windshield replacements or repairs and it takes a keen eye to find the best.
Read more from 
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We came across another unsuspecting customer who received a windshield installation that might not hold true. What’s wrong with this picture?
Here’s a close up – you can really see the snow in this image… even worse, you can see how wet the car is from all the precipitation. After removing the old windshield, it snowed inside the car while the tech prepped the frame. We’re not sure you you can really apply primer onto wet metal and have it turn out right. If this was my Mercedes (ha!), I would not be happy.
Read more from 
Read more from 
