Superior Care & Attention

TeleGlass National’s glass services extend beyond claims administration. Extensive resources and personal attention are dedicated to every client in order to provide a complete, all inclusive auto glass solution.

Services Offered
From account monitoring, to NAGS consultation, to glass shop relationship management, the TeleGlass team ensures that insurance carriers are provided with a solution for any glass related issue. TeleGlass clients always have the information they require to make intelligent decisions about their glass program.

Philosophy & Team
It is TeleGlass policy to provide all clients with the maximum of individualized attention. Customized analysis is performed for each client based on the characteristics of that unique account. This company-wide emphasis on service quality begins with the hands-on nature of our leadership team. Our Director of Operations personally monitors the top-level performance of all accounts, and she communicates directly with client claims managers.

In order to maintain this level of service, TeleGlass primarily targets carriers that share similar values in service philosophy and whose policyholders expect the highest quality relationship. We will never try to be everything to everyone, and instead, dedicate all efforts to provide the most attentive service in the industry to our targeted portion of the market.