Value Overview
A glass program administered by TeleGlass National provides your company with the best of both worlds. The responsiveness and accessibility of our team model the advantages of an in-house solution, while our expertise and technology add the value of a specialized consultant. The impact is felt throughout your organization. Policyholder satisfaction is enhanced, your internal staff are able to accomplish their goals faster and cost savings are realized.
Enhanced policyholder satisfaction
- Fewer call transfers
- All questions answered
- Always the correct parts selected
- Strict adherence to policyholder choice
Better program management
- Designated account coordinator
- Constant performance monitoring and continuous improvement
- NAGS consultation
Cost Savings
- National pricing
- High repair rates
- High in-program utilization
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